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Cookie Statement
1. WHAT ARE COOKIES?
Cookies are small text files that are stored on your computer, smartphone, tablet or other device when you visit a website.
Musthavz is a brand operated by TeleQare Europe B.V. Musthavz uses cookies and similar technologies to make the Musthavz website and online shop function properly, improve the user experience, analyse website usage and, where applicable, provide relevant content and advertising.
Some cookies are essential for the website and online shop to work. Other cookies are only placed after you have actively given your consent.
2. WHY DO WE USE COOKIES?
We use cookies and similar technologies for several purposes, including:
- Ensuring that our website and online shop function correctly
- Managing shopping baskets, accounts and checkout sessions
- Improving website performance and navigation
- Remembering your preferences
- Analysing how visitors use our website
- Improving our products, services and online experience
- Supporting security and fraud prevention
- Providing relevant marketing and advertising, where permitted
- Enabling social media functionality
3. WHAT TYPES OF COOKIES DO WE USE?
Essential Cookies
Essential cookies are necessary for the basic operation and security of our website and online shop.
These cookies may be used to:
- Maintain website, shopping basket and checkout sessions
- Manage authentication and account security
- Process orders and payments
- Remember cookie preferences
- Ensure that important website functions operate correctly
- Detect technical errors, fraud and security issues
Because these cookies are necessary to provide the website, online shop or a service requested by you, they may be placed without your consent and cannot always be disabled through our cookie settings.
Functional Cookies
Functional cookies help us provide additional features and a more personalised experience.
They may be used to remember information such as:
- Language preferences
- Device and display settings
- Previously entered information
- User preferences
These cookies help make your next visit easier and more convenient.
Where functional cookies are not strictly necessary for a service requested by you, they will only be placed after you have given your consent.
Analytics Cookies
Analytics cookies help us understand how visitors use our website and online shop.
For example, they may provide information about:
- Which pages are visited most frequently
- How visitors navigate through the website
- How long visitors spend on certain pages
- Whether technical errors occur
- Which website functions are used
- Whether visitors complete or leave the checkout process
We use this information to improve the performance, relevance and usability of our website and online shop.
We may use third-party analytics providers, such as Google Analytics, for these purposes.
Where analytics cookies have more than a limited impact on your privacy, they will only be placed after you have given your consent.
Advertising and Marketing Cookies
Advertising and marketing cookies may be used to provide advertisements and offers that are more relevant to your interests.
These cookies can help us:
- Personalise advertising content
- Understand the effectiveness of marketing campaigns
- Measure conversions resulting from advertisements
- Limit how often certain advertisements are displayed
- Show relevant advertising on other websites or platforms
- Create or use audience segments for advertising purposes
Advertising and marketing cookies are only placed after you have given your consent.
You may still see Musthavz advertisements when these cookies are disabled, but they will not be personalised using information collected through these cookies.
Social Media Cookies
Our website may contain features or content from social media platforms, such as Share or Like buttons, embedded posts or videos.
These features may use cookies placed by third parties.
Social media platforms may, in some circumstances, recognise you or collect information about your browsing activity, particularly if you are logged into your social media account while visiting our website.
Social media cookies are only placed after you have given your consent, unless they are strictly necessary for a service you have specifically requested.
We recommend reviewing the privacy and cookie policies of the relevant social media platforms for more information.
4. SESSION AND PERSISTENT COOKIES
We may use both session cookies and persistent cookies.
Session cookies are temporary and are generally deleted when you close your browser.
Persistent cookies remain stored on your device until they expire, you withdraw your consent or you delete them manually.
The duration for which a cookie remains on your device depends on the specific cookie and its purpose.
Information about the applicable retention period for each cookie is available through the Cookie Settings on our website.
5. THIRD-PARTY COOKIES
Some cookies on our website may be placed or accessed by third parties that provide services to Musthavz and TeleQare Europe B.V.
These parties may include:
- Analytics providers
- Advertising and marketing platforms
- Social media platforms
- Payment service providers
- Fraud-prevention and security providers
- Technology, hosting and website service providers
Depending on the service, these parties may process personal data on our behalf or act as independent data controllers.
The current third-party providers used on our website, together with the purposes and retention periods of their cookies, are available through the Cookie Settings.
We recommend reviewing the privacy and cookie policies of these third parties for more information about how they process personal data.
6. COOKIE CONSENT
Where required by law, we ask for your consent before placing non-essential cookies on your device.
Non-essential cookies will not be placed unless and until you make an active choice.
When you first visit our website, our cookie banner allows you to:
- Accept all optional cookies
- Reject all optional cookies
- Manage your preferences by cookie category
Refusing optional cookies will not prevent you from accessing or purchasing products through our online shop. However, some optional features may not function as intended.
Essential cookies may be placed without consent where they are necessary to provide the website, online shop or service requested by you.
You can change or withdraw your consent at any time through the Cookie Settings available on our website. Withdrawing consent is as easy as giving it and does not affect the lawfulness of processing that took place before your consent was withdrawn.
Your cookie preferences are stored so that we can remember and demonstrate your choice.
7. HOW CAN YOU MANAGE OR DELETE COOKIES?
You can manage your cookie preferences through the Cookie Settings on our website.
You can also manage or delete cookies through your browser settings.
Most browsers allow you to:
- View which cookies are stored
- Delete individual or all cookies
- Block certain cookies
- Block all cookies
- Receive a warning before a cookie is stored
Please note that blocking or deleting essential cookies may affect the functionality or usability of our website and online shop.
Cookie settings differ by browser. More information can usually be found in your browser’s help or privacy settings.
Examples include:
Google Chrome
https://support.google.com/chrome/answer/95647
Mozilla Firefox
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Apple Safari
https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
Microsoft Edge
https://support.microsoft.com/microsoft-edge
You should manage cookie settings separately on each device and browser you use.
8. GOOGLE ANALYTICS AND SIMILAR SERVICES
We may use Google Analytics or similar analytics services to understand how visitors interact with our website and online shop.
These services may use cookies and similar technologies to collect information about website usage, such as pages visited, session duration, device information and interactions with website functions.
Where consent is legally required, Google Analytics or similar services will not be activated until you have given your consent.
You can refuse or withdraw consent for analytics cookies through the Cookie Settings on our website.
If you wish to prevent Google Analytics from using your browsing information, Google also provides tools that allow users to opt out of certain analytics tracking.
For more information, please refer to Google’s privacy and cookie documentation.
9. ONLINE ADVERTISING PREFERENCES
You can manage the advertising and marketing cookies used on the Musthavz website through our Cookie Settings.
You may also be able to manage certain advertising cookies through industry platforms such as:
Your Online Choices
https://www.youronlinechoices.com
This platform allows users to manage certain online advertising preferences and cookies from participating advertising companies.
Please note that disabling advertising cookies does not necessarily mean that you will no longer see advertisements. It generally means that the advertisements you see will be less personalised.
10. PERSONAL DATA AND COOKIES
Some cookies may collect or process information that qualifies as personal data.
TeleQare Europe B.V. is the data controller for personal data processed through the Musthavz website, unless otherwise stated.
Where cookies involve the processing of personal data, such processing takes place in accordance with our Privacy Statement, the General Data Protection Regulation and other applicable data protection legislation.
For more information about:
- Which personal data we process
- Why and on which legal basis we process personal data
- With whom we share personal data
- How long we retain personal data
- Your privacy rights
- International data transfers
- How to contact us
please refer to our Privacy Statement.
11. HOW LONG DO WE KEEP COOKIE DATA?
Cookie retention periods vary depending on the type and purpose of the cookie.
Session cookies are generally deleted when you close your browser.
Persistent cookies may remain on your device for a defined period, until you withdraw your consent or until you delete them.
The name, provider, purpose and retention period of the individual cookies currently used on our website are available through the Cookie Settings.
Where information collected through cookies is stored separately as personal data, we retain it only for as long as necessary for the relevant purpose or as required by applicable law.
12. CHANGES TO THIS COOKIE STATEMENT
Musthavz and TeleQare Europe B.V. may update this Cookie Statement from time to time, for example when:
- Our website or online shop functionality changes
- We introduce new technologies or service providers
- Our use of cookies changes
- Applicable laws or regulations change
We recommend reviewing this Cookie Statement periodically.
The latest version and date of the most recent update will always be made available on the Musthavz website.
13. QUESTIONS OR CONTACT
If you have any questions about this Cookie Statement or the way Musthavz and TeleQare Europe B.V. use cookies, please contact us:
TeleQare Europe B.V. — Musthavz
Florijnweg 21E
6883 JN Velp
The Netherlands
Email: contact@musthavz.com